Shipping policy

Lush Crown Wigs — Shipping Policy

Last updated: 10 October 2026

At Lush Crown Wigs, we aim to make your shopping experience smooth, convenient, and reliable. Please review our shipping policy before placing your order.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability, order volume, and operational requirements.

You will receive order confirmation after your purchase. Please allow time for processing before your order is dispatched.

Shipping and Delivery Times

Delivery times vary depending on your delivery address, product availability, courier operations, and other factors affecting transportation.

Where available, estimated delivery times will be communicated on the relevant product page, at checkout, or through our customer service channels.

Delivery estimates are not guaranteed unless expressly confirmed. Unexpected delays may occur due to circumstances beyond our reasonable control.

Shipping Fees

Any applicable shipping fees will be displayed at checkout before you complete your purchase.

Please check your order total carefully to ensure that you understand the full amount payable.

Order Tracking

Where tracking information is available, it will be provided to customers through the communication method available for their order.

Tracking updates may take time to appear after an order has been dispatched.

Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact details when placing an order.

Please contact us promptly if you notice an error in your delivery information. Changes may not be possible once an order has entered the dispatch process.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period communicated to you, please contact us with your order number.

We will make reasonable efforts to investigate the delay and assist you with an update.

If an order is lost, undelivered, or otherwise affected by a delivery issue, we will work with the relevant delivery service to investigate and resolve the matter in accordance with applicable law.

Incorrect or Damaged Deliveries

If you receive an incorrect or visibly damaged item, please contact us as soon as reasonably possible. Include your order number and photographs where appropriate so that we can investigate and assist.

Your statutory consumer rights remain unaffected.

International Shipping

Shipping availability depends on the destinations offered at checkout. Any applicable additional charges, customs duties, or import taxes will be communicated where relevant and as required by law.

Contact Us

For shipping enquiries, delivery updates, or assistance with an existing order, please contact Lush Crown Wigs using the contact details on our website.

Please include your order number to help us assist you efficiently.

Lush Crown Wigs — Your Crown, Your Confidence.